U.S. Department Of Transportation. Federal Motor Carrier Safety Administration. Protect your move
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Avoid Moving Scams. Protect Your Move!

More than 35 million Americans move each year. The "Protect Your Move" program provides helpful information and resources to help consumers make informed decisions when hiring movers.

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Before Your Move

Are you moving soon? Are you hiring a mover to assist with your move?

Before hiring a mover, make sure you know your rights and responsibilities! Learn to spot the red flags of moving fraud and make your next move a success by downloading a free Moving Fraud Prevention Guide.

Interstate movers must comply with federal rules and regulations, which include registering with FMCSA. Search for registered movers and view their complaint histories before selecting a mover.

Find more helpful tips in the Moving Fraud Prevention Guide.

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Moving Day Tips

Is today the day? Follow these moving day tips to help Protect Your Move:

  • Ask for a copy of the Your Rights and Responsibilities When You Move booklet, which moving companies are required to provide to you.
  • Be present during the move to answer questions and give instructions.
  • Never sign blank documents!
  • Stay until the movers are finished - conduct a final walk-through of the property before you leave.

Find these and other pointers on the Moving Day Checklist

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After Your Move

Problems with your move? Use these resources to help with disputes and complaints:

Learn how to file a claim for lost or damaged goods. Find tips on resolving disputes with your mover.

If you're still not satisfied with your mover and believe you may be a victim of moving fraud, you can file a complaint online.

You can also call the Consumer Complaint hotline at
1-888-DOT-SAFT (368-7238).

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  • image of the Rights and Responsibilities Handbook