U.S. Department Of Transportation. Federal Motor Carrier Safety Administration. Protect your move
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Protect your memories, your money and your move. Make moving day a happy memory. Avoid fraud. Protect your move here.

Before Your Move

check After Your Move
  More about How to Protect Your Move
Broker vs. Mover, image of a man with a hand truck that is stacked with boxes
Don't Become a Victim of Moving Fraud!
FMCSA SpotlightMoving truck
News You Can Use ... Let's Keep It Moving!

More about FMCSA Spotlight

Moving Fraud Prevention Checklist

Free PDF checklist to help you avoid moving fraud.


Having problems with your
move and need help?
File a Complaint
or call 1-888-DOT-SAFT (1-888-368-7238),
Monday - Friday, 9:00 a.m. to 7:00 p.m.
eastern time.
Important Resources
1 Search for Registered Movers/Brokers & Complaint History
2 Household Goods Press Kit (PDF)

2 State & Local Resources

3 Regulations & Enforcement

4 Glossary of Terms

4 Household Goods State Enforcment Partnership Program Manual

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Carefully plan your move and select the "right" mover for you, your family and your property.   Download PSA Video:  
Download the high-def PSA Video (137 MB):

What are the Red Flags? (Click the Red Flag)
Click the Red Flags

Knowing the warning signs of moving fraud can help you avoid the pitfalls of a bad move.

Your Rights and Responsibilities
booklet: Your Rights and Responsibilities When You Move

The Federal Motor Carrier Safety Administration's regulations protect consumers on interstate moves and define the rights and responsibilities of consumers and household goods carriers.

Every mover is required, by law, to provide this booklet prior to your move!


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Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts