Publication No. FMCSA-ESA-03-006
Revised April 2006

TABLE OF CONTENTS

• Introduction by FMCSA Administrator
• What Is Included in This Booklet?
• Subpart A - General Requirements
• Subpart B - Before Requesting Services from Any Mover
• Subpart C - Service Options Provided
• Subpart D - Estimating Charges
• Subpart E - Pickup of My Shipment of Household Goods
• Subpart F - Transportation of My Shipment
• Subpart G - Delivery of My Shipment
• Subpart H - Collection of Charges
• Subpart I - Resolving Disputes with My Mover

Appendix A to Part 375 - Your Rights and Responsibilities When You Move

You must furnish this document to prospective individual shippers as required by 49 CFR 375.213. The text as it appears in this appendix may be reprinted in a form and manner chosen by you, provided it complies with § 375.213(b)(2) and (b)(3). You are not required to italicize titles of sections.

Your Rights and Responsibilities When You Move
OMB No. 2126-0025
Furnished by Your Mover, as Required by Federal Law
Authority: 49 U.S.C. 13301, 13704, 13707, and 14104; 49 CFR 1.73